Last Updated: April 4, 2018
1.Types of Personal Information Collected
We may ask you for certain kinds of Personal Information to provide the services you request. As used herein, “Personal Information” means information that identifies a natural person, or which can be used to contact a natural person.This information includes:
- contact information: name, complete address, phone number, email address;
- your payment information: credit card number and expiration date, and billing information, when you want to make a donation;
- your email address, for example when you request to receive periodic updates regarding Rent the Runway Foundation, and fundraising appeals.
2. Use of Your Personal Information
We use the personal information we collect for various purposes, including:
Rent the Runway Foundation uses your information to understand your needs and provide you with better service. Specifically, we use your information to help you complete a donation transaction, communicate back to you, and update you on Rent the Runway Foundation happenings. Credit card numbers are used only for donation or payment processing and are not retained for other purposes. We use the comments you offer to provide you with information requested, and we take seriously each recommendation as to how we might improve communication.
3. Sharing Personal Information With Third Parties
We may share your Personal Information as described herein:
3.1 We may disclose your Personal Information when legally required to do so, to cooperate with law enforcement investigations or other legal proceedings, to protect against misuse or unauthorized use of the Website, to limit our legal liability and protect our rights or to protect the rights, property or safety of Users of this Website or the public.
3.2 We may also disclose your Personal Information to third party service providers that help us bring you the services we offer and to create, operate, and maintain our Website. For example, we may work with third parties to: (a) manage a database of customer information; (b) assist us in distributing e-mails; (c) assist us with direct marketing and data collection; (d) provide data storage and analysis; (e) provide fraud prevention; (f) provide customer service; and (g) provide other services designed to assist us in developing and running our Website and maximizing our business potential.
4. Non-Personally Identifiable Information
4.1 Through your use of this Website, we may also collect certain non-personally identifiable information from you that does not identify, or that cannot be used to contact you (“NPII”). NPII is not associated with you as an individual. It is measured anonymously and only in the aggregate.
4.3 We may also use “pixel tags” (sometimes called “web beacons” or “clear gifs”), which are tiny graphic images, on the Website. Pixel tags help us analyze Users’ online behavior and measure the effectiveness of the Website and our advertising and marketing. We may also use other analytical tools to evaluate site performance through the use of aggregated data, which contain no Personal Information. We work with service providers that help us track, collect, and analyze this information.
4.4 Cookies, pixel tags and/or other analytical tools that we may use on the Website may collect information about your visit, including the pages you view, the features you use, the links you click, and other actions you take in connection with the Website. This information may include your computer’s Internet protocol (IP) address, your browser type, your operating system, date and time information, and other technical information about your computer. We may also track certain information about the identity of the website you visited immediately before coming to the Website. We do not otherwise track any information about your use of other websites.
4.5 Cookies, pixel tags, and/or other analytical tools in our emails may be used to track your interactions with those messages, such as when you receive, open, or click a link in an email message from us.
4.6 We may also work with businesses that use tracking technologies to deliver advertisements on our behalf across the Internet. These companies may collect information about your visits to the Website and your interaction with our advertising and other communications, but no Personal Information is shared with them.
4.7 We may combine the NPII collected through cookies, pixel tags and other analytical tools with other information we may have collected from you. This information may be used to improve our Website, to personalize your online experience, to help us deliver information to you, to determine the effectiveness of advertising, and for other internal business purposes.
5. Your Security
5.1 We strive to keep your Personal Information private and safe. We take commercially reasonable physical, electronic and administrative steps to maintain the security of Personal Information collected, including limiting the number of people who have physical access to database servers, as well as employing electronic security systems and password protections that guard against unauthorized access.
5.2 Unfortunately, despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we will use reasonable means to ensure the security of information you transmit through the Website, we cannot guarantee that such information will not be intercepted by third parties.
6. Links to Other Websites
6.1 While visiting the Website, you may link to websites operated by third parties or you may have come to the Website using a link found in another website. This does not mean that we endorse these websites or the goods or services they provide. We do not make any representations or warranties about any website that may be linked to the Website. Such other websites are independent from us, and we have no control over, or responsibility for, their information, products or activities.
8. Children and Privacy
The Website is not meant for children under the age of 13, and we will not knowingly collect any Personal Information from children under the age of 13 without verified parental consent. We will remove from our files any Personal Information of anyone we discover to be under 13 years old.
9. How We Respond to Do No Track Signals
9.1 We do not currently track our users over time and across third party websites to provide targeted advertising.
9.2 We do not authorize the collection of personally identifiable information on the Website by third parties.
We do not want you to send to us any confidential or proprietary information through email or otherwise. Any feedback, suggestions, ideas or comments sent to us will be considered non-confidential, and by submitting the same to us, you are giving us the absolute right to use, modify, reproduce, transmit, display and distribute the information for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.
If you have any questions about your privacy or security at the Website, please send an email to [email protected] and include your name and email address in the message. If you do not receive a response from us to any emails you send to us within 7 business days, please send us another email as your original email may not have been received.